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How do I add questions and answers?

Answer the things customers always ask.

  • About 3 minutes
  • 3 steps
  • Real screenshots
  • Updated November 2026

If three customers ask the same thing on the phone, put it here and save yourself the calls.

Interactive walkthrough

Watch it on the real screens

1 / 3
The My Listings page
Step 1 of 3

Click My Listings, then Manage on the listing.

Step by step

  1. Click My Listings, then Manage on the listing.

  2. Click the FAQ tab.

  3. Add a question and its answer. Keep both short.

    Good ones to start with: do you charge for a quote, how far do you travel, how soon can you come.

What happens next

The questions show near the bottom of your public page, and they help you show up in search too.

Ready to do it yourself?

It opens in your dashboard. If you are not signed in yet, you sign in first and land right back there.

Still stuck?

Tell us what you were trying to do and which screen you were on. A real person answers, usually within one business day.