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Contacting a business

How do I contact a business?

Send an enquiry or ask for a quote from the business's listing.

  • About 3 minutes
  • 6 steps
  • Real screenshots
  • Updated November 2026

You will need: The listing of the pro you want, and a mobile phone. You do not need an account first.

Interactive walkthrough

Watch it on the real screens

1 / 6
The enquiry form on a listing
Step 1 of 6

Open the listing and find the box headed Send … an enquiry on the right.

Clicking Get quote beside one of the listed services fills that service in for you.

Step by step

  1. Open the listing and find the box headed Send … an enquiry on the right.

    Clicking Get quote beside one of the listed services fills that service in for you.

  2. Under Services needed, pick one or more of the services you want.

  3. Not signed in? Add Your name, Phone and Email so the business can get back to you.

  4. Choose When? (ASAP, Today, This week or Flexible), then tell them what is going on in a few sentences.

  5. Tick the box to agree to share your details with this pro, then click Send enquiry.

  6. Not signed in? We text a 6-digit code to your phone. Type it in to confirm, and your enquiry is delivered. That also sets up your free account, so you can follow the replies.

What happens next

The business is told about your enquiry straight away. Their replies, quotes and visit times all arrive in My Enquiries in your account.

If something goes wrong

It says the business needs to claim its profile before replying

That business has not taken over its Gogeter page yet. Your enquiry is kept, and it reaches them as soon as they claim it. If the job is urgent, ask another pro as well.

The text code did not arrive

Check the number you typed, wait a minute, then click Resend code. Landlines cannot receive texts.

Can I phone them instead?

Listings do not show a phone number. Send an enquiry, and the business can call you back on the number you gave.

Ready to do it yourself?

It takes about 3 minutes. Keep this guide open in another tab if it helps.

Still stuck?

Tell us what you were trying to do and which screen you were on. A real person answers, usually within one business day.