Why did I get a text code after sending an enquiry?
The code confirms it is really you, and delivers the enquiry.
When you send an enquiry without being signed in, we check the mobile number is yours before the business sees it. It keeps fake enquiries away from the pros, which is why they answer the real ones.
Interactive walkthrough
Watch it on the real screens
1 / 3
This step happens away from the screen.
Step 1 of 3
After you click Send enquiry, we text a 6-digit code to the number you gave and take you to the code page.
Step by step
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After you click Send enquiry, we text a 6-digit code to the number you gave and take you to the code page.
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Type the code and click Verify and continue.
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That delivers your enquiry and opens your new free account, where the replies arrive.
If something goes wrong
The code has not arrived
Give it a minute, then click Resend code. Check the number has no typing mistake. Landline numbers cannot receive texts.