Who we are
GoGeter is a free directory of local service businesses in the United States. It is run by GoGeter LC, an Arizona limited liability company ("GoGeter", "we", "us"). This policy explains how we handle personal information when you visit the website or use an account on it.
Our contact details are at the end of this page. For any privacy question or request, email connect@gogeter.com.
What we collect
When you create an account
- Sign-up details — your full name, email address, mobile number and a password. We store the password only in hashed form, so we cannot read it.
- Verification — we confirm your mobile number with a 6-digit code sent by text message, and your email address with a link.
- Sign-in and security records — each time you sign in (with your password or a one-time code) we record the date, IP address, device and browser, and an approximate location worked out from the IP address. We keep a list of your active sessions so you can see where you are signed in and sign out other devices.
When you list a business
- The business details you enter, such as name, address, phone numbers, email addresses, opening hours, photos, licence and insurance details, and any documents you upload;
- Your listings and the services they describe;
- If you claim an existing business, the verification records for that claim and any proof documents you send us.
When you contact a business or use the site
- Enquiries and messages — what you send through a listing's enquiry form and the messages that follow between you and the business. If you send an enquiry without an account, we ask for your name, phone number and email address.
- Reviews — reviews you write. You can only review a business after your enquiry with it has been marked Completed.
- Saved items and settings — businesses and listings you save, and your notification preferences.
- Support — emails you send us and our replies.
Collected automatically
- Usage statistics — Google Analytics records pages viewed, how visitors arrive on the site, and general device, browser and location information. See "Analytics" below.
- Cookies and similar storage — see "Cookies" below and our Cookie Policy.
How we use your information
| What we do | Information used |
|---|---|
| Create and run your account, and confirm your email and mobile number | Sign-up details, verification codes and links |
| Publish business listings and show them in search | Business details, listings, photos |
| Deliver enquiries and messages between customers and businesses | Enquiries, messages, contact details given with an enquiry |
| Show reviews and check they come from a completed enquiry | Reviews, enquiry status |
| Send account and service emails and text messages, such as codes, enquiry alerts and replies | Email address, mobile number, notification preferences |
| Check business claims | Claim records and proof documents |
| Keep accounts secure and prevent spam and abuse | Sign-in history, sessions, IP address, device and browser |
| Understand how the site is used and improve it | Google Analytics usage statistics |
| Show advertising that helps keep the directory free | Cookies and device information used by Google (see "Advertising") |
| Answer support requests and meet legal obligations | Support emails and the records a request concerns |
Who can see your information
- The public — published business listings and the details on them, and published reviews, can be seen by anyone who visits the site.
- Businesses you contact — when you send an enquiry, the business receives your name, contact details and message so it can reply, quote or arrange a visit.
- Customers who contact you — if you run a business, customers see the details you publish and the replies you send them.
- Our service providers — the companies listed below, only for the work they do for us.
- Authorities — when the law requires it, or when needed to protect people from harm or fraud.
- A future owner — if GoGeter is ever sold or merged, the information would pass to the new owner under this policy.
We do not sell personal information.
Service providers we use
- MSG91 — sends sign-in and verification codes by text message, and sends our account and service emails;
- Telnyx — an optional check of whether a phone number is a mobile, landline or other type of line;
- DigitalOcean — hosts the website and database, and stores uploaded files and images (DigitalOcean Spaces);
- Google Analytics — usage statistics (see "Analytics");
- Google Maps — the maps embedded on business and listing pages;
- Google AdSense — advertising, which we are introducing on the site (see "Advertising").
These providers process information on their own systems, which may be located in the United States or in other countries.
Advertising
GoGeter is free to use, and we are introducing advertising through Google AdSense to help pay for it. When ads are shown:
- Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to users based on their visits to this site and/or other sites on the Internet.
- You may opt out of personalised advertising by visiting Google Ads Settings.
- You may also opt out of some third-party vendors' use of cookies for personalised advertising by visiting www.aboutads.info/choices.
To learn more, read How Google uses information from sites or apps that use its services.
Analytics
We use Google Analytics 4 to count visits and see which pages are used, so we can improve the site. Google Analytics sets cookies in your browser and sends information such as the pages you view, your browser and device type, and an approximate location to Google. We see this as statistics; we do not use it to identify you. You can block these cookies in your browser or install Google's Analytics opt-out browser add-on.
Cookies
We use a session cookie to keep you signed in, Google Analytics cookies for statistics, and Google advertising cookies when ads are shown. Some information, such as your recent searches, is kept only in your browser's local storage. Our Cookie Policy lists each one and explains how to control them.
How long we keep it
- Your account — for as long as you keep it open.
- Deleting your account — when you delete your account it is switched off straight away. You have 30 days to change your mind and restore it. After that, your personal details are anonymised.
- Other records — such as enquiries, reviews, sign-in history, claim records and support emails are kept while they are needed for the reasons in this policy, for security, or to meet legal obligations.
How we protect it
Connections to the site use HTTPS. Passwords are stored hashed. Sign-in history and session records help us spot unusual activity, and you can see your active sessions and sign out any device from your account. Only people who need access to run the service have it. No website can promise perfect security, but if a problem affects your information we will tell you as the law requires.
Your choices
- Update your details — edit your profile and business information from your account.
- Notifications — choose which emails and alerts you receive in your notification preferences. Messages needed to run your account, such as sign-in codes, are still sent.
- Devices — review your sign-in history and active sessions and sign out devices you do not recognise.
- Delete your account — from your account settings, as described above.
- Cookies and ads — control cookies in your browser, and use the advertising opt-out links above.
- Anything else — email connect@gogeter.com to ask for a copy of your information, or to have it corrected or deleted.
Visitors in the EEA, UK and California
GoGeter is built for people in the United States, but anyone can visit it. If you are in the European Economic Area, the United Kingdom or California:
- Where the law requires your consent before cookies or similar technologies are used, we ask for it through a consent banner when one is shown.
- You can ask to access, correct or delete the personal information we hold about you by emailing connect@gogeter.com. We may need to confirm your identity first. We will not treat you differently for making a request.
- We do not sell personal information. Advertising cookies used by Google are described in "Advertising" above, including how to opt out of personalised ads.
If you are not satisfied with our answer, you may also have the right to complain to your local data-protection authority.
Children
GoGeter is not directed at children under 13, and we do not knowingly collect personal information from them. Accounts are for adults aged 18 or over. If you believe a child has given us personal information, email connect@gogeter.com and we will delete it.
Changes to this policy
We will update this policy when the way we handle information changes. The "Last updated" date at the top shows when it last changed. If a change is significant, we will also tell signed-in users by email or with a notice on the site.
Contact us
GoGeter LC
3593 W Northern Ave, Unit B5 #250, Phoenix, AZ 85051
Email: connect@gogeter.com
Phone: +1 (773) 320-0285 (Monday to Friday, 9 am to 6 pm Arizona time)