Where do I see my enquiries?
Your inbox for every conversation with a customer or a business.
Everything runs through one inbox. Messages you get as a business and messages you send as a customer both land here, so there is only ever one place to look.
Watch it on the real screens
Click My Enquiries in the menu.
The number next to it is how many you have not read yet.
Step by step
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Click My Enquiries in the menu.
The number next to it is how many you have not read yet.
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The list in the middle is your conversations. Click any one to open it on the right.
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Received and Sent down the left split the two sides apart — work coming in to you, and enquiries you have sent out.
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To start a new one, click New Enquiry — that takes you to search, because an enquiry always goes to a business.
What happens next
Answer quickly. Customers usually message three or four businesses and go with whoever replies first.
Ready to do it yourself?
It opens in your dashboard. If you are not signed in yet, you sign in first and land right back there.