My photo will not upload
Usually the file is too big or the wrong kind.
Go through these one by one
0 of 4 checked
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Check the size. Very large photos straight off a good camera get refused. Take a screenshot of the photo and upload that instead — it is a quick way to shrink it.
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Check the kind of file. Ordinary photos (JPG and PNG) work. Files from design programs usually do not.
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Try one at a time. If ten at once fails, one at a time often works.
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Check your connection. A weak signal stops an upload halfway with no useful message.
All checked. Still not sorted? The section below covers what is left, or ask us.
What happens next
Still refusing? Contact us and tell us the file name and what the message said.