How do I delete my account?
Five checks, in order. Nothing happens until the last one.
You will need: The password you sign in with, and your mobile phone to hand.
Deleting an account is deliberately slow. You work through five steps and nothing at all is scheduled until you finish the last one — so you can stop at any point and simply walk away.
Watch it on the real screens
Click Settings, scroll to the bottom, and click Delete Account in the Danger Zone.
Step by step
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Click Settings, scroll to the bottom, and click Delete Account in the Danger Zone.
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Step 1 — Password. Type the password you currently use to sign in.
Until this passes, the page will not even show you what you own. Somebody who wanders up to your unlocked laptop cannot see it either.
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Step 2 — Business access. The page first shows what is at stake — how many businesses, listings, enquiries and reviews. Then, for every business you own on your own, pick what should happen when the recovery period ends.
Release for verified claim hands the profile on without an owner, so somebody who can prove they run it may claim it. Close permanently leaves a read-only "Permanently closed" page and takes its listings out of search. Businesses you share with other people are not affected — only your own access to them goes.
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Step 3 — Mobile code. We text a code to the mobile number already verified on your account. Type it in and click Verify code.
It has to be a number already on the account — you cannot add a new one here. No code? Resend code waits a moment, then tries again.
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Step 4 — Review. Read the summary of exactly what happens to your account, your devices and your records.
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Step 5 — Delete. Type DELETE in capitals, then click Delete my account. Keep my account is right beside it if you have changed your mind.
This is the first moment anything actually happens. Everything before it was just checks.
What happens next
Your account switches off and every device is signed out straight away. You then have 30 days to change your mind — see What happens after I delete my account?.
If something goes wrong
I want to stop part way through
Just leave the page — nothing is scheduled until step 5. Start again clears what you have done so far.
The code is not arriving
Use Restart verification to begin that step again. If your mobile number has changed, cancel, update it under My Profile first, then come back.
I only want a break, not to leave
Put your listings into draft instead. Your account and your businesses stay exactly as they are, and nothing goes to search.
Ready to do it yourself?
It opens in your dashboard. If you are not signed in yet, you sign in first and land right back there.