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Trust & Safety

Hiring a local pro should feel safe and clear.

Here is exactly what GoGeter checks, what it doesn't, and how to protect yourself when you hire. Every business is reviewed by our team before it goes live, and every review comes from a real enquiry.

  • 811 businesses listed
  • 1,287 live listings
  • 63 service categories
  • 31 cities
How it works

What we do to keep GoGeter trustworthy

Plain facts about what we check — and where you should check for yourself.

  • Every business reviewed

    A business only appears on GoGeter after someone on our team has reviewed it. Businesses list their services for free.

  • Licence & insurance on file

    Businesses can add licence and insurance details to their profile. They are entered by the business, so check them yourself for regulated work.

  • Reviews from real enquiries

    A customer can only review a business after the business marks their enquiry Completed, so every review is tied to a real enquiry.

  • Verified ownership claims

    To claim an existing business, the owner enters a code sent to the business's own phone or email on file, or passes a manual review with proof documents.

  • Account security

    Sign in with a one-time code, see and sign out your signed-in devices, and undo an account deletion within 30 days.

  • Real people to talk to

    Email connect@gogeter.com or call us Monday–Friday, 9 am–6 pm Arizona time. We aim to reply within one business day.

Business review

How a business gets on GoGeter

Three steps from sign-up to a track record — and what each step does and doesn't tell you.

  1. 1

    The business signs up

    The owner creates an account, confirms their mobile number with a texted code, then adds the business details, services, photos and hours.

  2. 2

    Our team reviews it

    Before it goes live, our team reviews the business. This is a review of the listing — not a background check or a state licence check.

  3. 3

    Customers build its record

    Customers send enquiries from the listing and confirm their phone with a code. After a job is marked Completed, they can leave a review that stays public.

Licences & insurance

What “on file” means

When a profile shows licence or insurance details, the business entered them. We don't check them against state records, so for regulated work — electrical, plumbing, roofing, general contracting and similar — confirm the licence yourself before you hire.

  • Ask for the licence number
  • Look it up with the state licensing board
  • Check the name matches the business you're hiring
  • Ask for a current certificate of insurance
Arizona contractor licence lookup (ROC)
Best practices

Safety tips for hiring — and for being hired

For customers

5 habits for hiring a local pro safely.

  • Get a written quote that spells out the work, the price and the timeline before anything starts.
  • For regulated work, check the licence and insurance yourself — don't rely on what a profile says.
  • Don't pay in full upfront. Agree a reasonable deposit and pay the rest as the work is done.
  • Meet in daylight, and if you can, have someone else with you for a first visit.
  • Trust your instincts. If something feels off, walk away — and tell us about it.

For businesses

5 habits that protect you and your business.

  • Put the scope, price and any extras in writing before you start work.
  • Keep the licence and insurance details on your profile current and accurate.
  • Photograph the site before and after the job, so there's a clear record.
  • Meet new customers in daylight, and let someone know where you're going.
  • Be wary of anyone who pressures you for personal or bank details that the job doesn't need.
Report

See something? Tell us.

Email connect@gogeter.com with the link to the page, what happened and when, and any screenshots — or call +1 (773) 320-0285, Monday–Friday, 9 am–6 pm Arizona time. We aim to reply within one business day. If anyone is in danger, call 911 first.

Compliance

Policies & data protection

The policies that apply to everyone who uses GoGeter.

Safer by design

Have a question we didn't answer?

Email connect@gogeter.com or call +1 (773) 320-0285, Monday–Friday, 9 am–6 pm Arizona time. We aim to reply within one business day.