What do Active, Draft and Suspended mean?
The three words on your business, in plain English.
Every business you add shows one of three words. Here is what each one means and what you should do about it.
Watch it on the real screens
Draft — you have added it, but our team has not checked it yet. You will see Awaiting verification on the card.
What to do: finish filling it in. The more complete it is, the faster it gets approved.
Step by step
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Draft — you have added it, but our team has not checked it yet. You will see Awaiting verification on the card.
What to do: finish filling it in. The more complete it is, the faster it gets approved.
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Active — checked and approved. Customers can find you.
What to do: nothing. This is where you want to be.
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Suspended — we have taken it off the site for now, usually because something needs fixing or a rule was broken.
What to do: contact us. We will tell you exactly what to change.
What happens next
You can see all three at the top of My Business — click any of them to see just those.